What’s your minimum quantity?

While we would certainly be willing to price quote any quantity you desire, we find that for most items the number that makes the most sense is 1,000 units. This has to do with the costs for film/plates and shipping charges to average out for maximum benefit margins to our clients. However, we will definitely be happy to quote you lower quantities if you desire so that you can make that decision for yourself. Obviously, the more quantity you order, the greater your savings. There’s no cost to request multiple quantity quotes at different quantity price breaks – you’ll be surprised at the results.

What kinds of items can you print?

In short, if it can be printed on paper, plastic or even metal... we can print it. Practically any sizes, specifications or material are available. We’ve handled items such as:

• Books, booklets, comics, graphic novels, and magazines
• Brochures, postcards and flyers
• Journals, newspapers and newsletters
• Business Cards
• Greeting Cards
• Self-Mailers, roll-folds and all DR mail pieces
• Dimensional Pieces
• Binders, stationary and letterhead
• CD/DVD Replication
• 3D lenticular and even holographic work

If it can be printed, we can do it!

How long will it take to print?

7 – 10 days from the approval of proof is standard printing time range. Most prints occur on or before 7 days, but 10 is typically the unheard of maximum time. Also, because we print in China, weekend and late-night printing press times are common, so their business days are longer than ours.

What is the proof process like?

From the time your files are received it takes 1-3 days to generate an approval proof. There are two types of proofs:

A digital press proof – This is the standard mock-up printing that will give some indicator of the clipping, trimming, layout pagination, etc. and how saturated your original file may be. This is then sent Global express direct to your door, and once an approval is conveyed from you, printing commences. If edits are required, they are made and a new digital proof may be requested. There is never any extra cost for a digital proof to be generated, however, there is a nominal fee for express mail proofs.

Electronic proof + digital pictures – Several days can be shaved from the process (as well as cost) by utilizing an electronic proof. This will show where the trim and paginations are. Additionally a photograph of the digital press proof is made, and photographs are taken and sent via email. Specifically 3 shots, the front/back cover, the inside front/first page, and the inside back/last page. This is generally good enough to gauge trims and pagination.

What are your capabilities/quality?

We utilize the latest equipment with one of the largest printing facilities in China. Lithrone S40P and L28 printers, a Heidelberg Speedmaster, a Stahlfolder TH/KH, and printing machinery from Polar, Roland and Martini. In addition, we have all sorts of backup equipment made in China such as crease cutting machines and environmentally friendly cementing machines. Bottom line – the best quality.

How much does it cost to ship / delivery time??

We have extremely low international sea rates and economy air solutions. In fact, our cost for shipping internationally rivals that of many ground services you would pay from your domestic shipper. The delivery time for economy air can be as little as 3-5 days, and by sea can take 4-6 weeks. Either solution is incredibly cost-effective and still comes in as low as 70% even with shipping factored in.

What about duties?

Duties for nearly every item we would do for comics are included in your shipping costs.

Can you drop-ship to multiple locations?

Absolutely. Drop-shipping boxes to your distributors/vendors is common practice.

What are printing terms?

50% deposit to start the job and 50% due upon approval.

Any extra fees?

There’s a small surcharge for wire fees ($25 maximum for outbound and $10 for inbound). There is no charge for accepting checks, but wire fees outbound may still apply. We do try to bulk together wires to lessen this impact.

What if there’s a problem with my prints?

If there’s a problem that occurs due to printing errors, we make it right.

Can I make custom orders?

Absolutely. Any paper products including - magazines, hardcover books, Children books, Softcover books, Wire O binding, brochures, catalogs, posters, calendars, stationary, postcards, self-Mailers, packaging, etc. We also handle 3D, holograms, lenticulars, plastic, specialty, and even metal printing. The only limitation is your imagination.

How do you handle sending files?

All clients are given a private FTP server login where they can directly upload their files.

How are you able to do all of this?

Through the printing capacity of one of best printers in the world. You’re not dealing with a broker. You’re dealing with an American company whose back-office production facilities are in China. It’s that simple.